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Privacy Policy

Privacy Policy
With this Privacy Policy Hotel Patria protects personal data of its clients and handles their personal data based on the EU General Data Protection Regulation 2016/679/EC (Regulation) and the General Data Protection Regulation Implementation Act NN 42/2018. In this Privacy Policy Hotel Patria transparently and publicly states ways in which personal data processing is carried out solely in accordance with the principles of the Regulation.

By using the Hotel Patria website, you agree to our Privacy Policy and our Cookies Policy.

Personal data
Pursuant to the Regulation, personal data means one or a collection of data which unambiguously indicate a specific natural person and identify or enable identification of their identity.

An identifiable natural person who can be identified, directly or indirectly by reference to personal data is called "data subject".

Data collecting
Hotel Patria collects only personal data you have willingly provided through available web forms for receiving newsletters or through contact with Hotel Patria employees or its authorised persons.

Some personal data about you or your business may be collected from forms and surveys which you completed on our website and the details of your visit to our website, including data which can result in your identification, such as internet protocol (IP) addresses.

Some data is collected automatically – using web cookies. Read more about cookies in the corresponding section.

Hotel Patria does not sell your data. Hotel Patria can share your data under the terms of the General Data Protection Regulation, and it may also obtain your data from information provided to Hotel Patria from third parties in relation to client communication.

Data processing
According to the General Data Protection Regulation (GDPR), processing is defined as any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

Purpose and access
Hotel Patria collects your personal data from you for the purpose of contacting you, exchanging information and sending you notifications and marketing messages which Hotel Patria considers may be important, interesting and useful to you and those required by contract and the law.

By giving us the appropriate consent when visiting our website, you permit Hotel Patria to maintain promotional communication with you. Such communication may take place for as long as you do not use your right at any moment to make a request to terminate this type of communication or if Hotel Patria decides to stop with the practice of such communication.

Hotel Patria may occasionally use this data to identify visitors on its website as well as to better understand the behaviour of visitors on the website.

Cookies
Hotel Patria websites generally use cookies gstatic; facebook.com; hotelpatria.hr. Using our website from your user profiles will populate cookies of other uses for which Hotel Patria bears no responsibility.

Cookies are small parts of code automatically executed by your browser, which are necessary for proper display of content on all devices and without them use of websites would not be possible. Data gathered in such a way does not contain personal data and serves only to increase website functionality and improve your user experience.

Cookies can be deleted through your browser settings. For more information on how to delete them, contact your browser manufacturer.

Legal basis for personal data processing
The legal basis for personal data collection may be:

  • consent given by visitors of the Hotel Patria website, which permit collection for a clearly stated purpose,
  • legitimate interest of Hotel Patria
  • the need to reply to marketing queries
  • legal obligation
  • the legal basis in compliance with the provisions of the General Data Protection Regulation (GDPR).

Legitimate interest of hotel Patria
Promoting all services and products offered by Hotel Patria on its website and in general is done for the purpose of business advancement and increasing the quality of services and products as well as to increase user satisfaction.

Consent
By taking a conscious action needed to give a positive answer to Hotel Patria on the consent to collect your personal data when visiting the Hotel Patria website, you have given consent for the processing of your personal data for the above stated purpose.

Hotel Patria shall carry out the processing taking into account the provisions of the General Data Protection Regulation.

You can withdraw your consent at any moment by sending an email of the appropriate content at info@hotelpatria.hr.

Data transfer statement
Hotel Patria may, on certain occasions, forward your personal information to third parties solely for the purposes of its own business activities and in accordance with your given consent. In such cases, Hotel Patria shall demand from the third party to agree to process the transferred data solely in accordance with our instructions and requirements in accordance with your consent, this Privacy Policy and the General Data Protection Regulation (GDPR).

We will not transfer personal data obtained from you without your consent, but as an exception, it is possible that we may disclose your personal data for the purpose of complying with the applicable legal regulations or legally valid demands of competent government bodies.

Hotel Patria may transfer your personal data to competent bodies in the event of possible breach of the Terms of Business and for the purpose of disclosure and investigation and eliminating the risk of fraud, security and technical issues or for the purpose of protecting the property and safety of Hotel Patria, its users and the broader community.

Retention policy
Hotel Patria will delete the personal data of a natural person who has withdrawn their consent, unless a legitimate legal reason for retaining the data has emerged in the meantime.

Data storing
Hotel Patria stores data in accordance with all the necessary criteria provided for by legal regulations and the General Data Protection Regulation, and the data is not stored outside the EU.

Links to other websites
This Privacy Policy applies to the website of Hotel Patria - www.hotelpatria.hr and all subdomains of that website available at the moment of your visit.

The website of Hotel Patria contains links to websites of other entities which do not adhere to this Privacy Policy.

When leaving the website of Hotel Patria, we recommend that you read the privacy statements on every website which collects your personal information, because we are not responsible for them.

Notification on changes
Any changes to our Privacy Policy will be posted on our website.

Latest Privacy Policy update – May 2018.